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Terms & Conditions

Window Cleaning
Services provided by AA Cleaning Services are subject to the following Terms and Conditions:
Definitions
"We" or "our" refers to AA Cleaning Services. "You", "your" or "the client" refers to the customer receiving the service(s) detailed overleaf.

  • We will endeavour to clean all windows, but if we deem any window/s to be inaccessible or unsafe to clean, we will not clean them
  • Our pure water systems work in all weathers, therefore weather conditions are not an acceptable reason for postponing our services. We can clean your home/premises in all conditions without affecting quality, including heavy rain and temperatures down to minus 12 degrees and below, but excluding electrical storms
  • If you are unhappy with the clean, please advise us within 24 hours of the clean. All re-cleans are at the discretion of AA Cleaning Services. Any complaints received after the 24-hour period are also at our discretion
  • We do not accept liability for damage caused by decorative or structural defects, or conditions at your property, such as, but not limited to, ill-fitting windows, doors, fascias, guttering, window/conservatory trims, unsecured windows and doors, leaking seals, decorative bars stuck on glass, rotting frames, flaking paint, open/broken trickle vents etc
  • Should we be unable to access any part of your property due to locked gates etc, we will only clean the accessible areas, such as front or side windows of the property.
  • Due to insurance liabilities, we will be unable to move obstacles such as, but not exclusive to: flowerpots and garden furniture. If these or any other item we deem to restrict access to an area of your property, we will be unable to clean it
  • Achieving optimum cleaning results may require a few cleans. For example, detergent residues from previous traditional window cleaning methods may initially cause slight spotting. Leaching can also occur from trickle vents, beading and heavily soiled frames, however in most cases, this will cease after a couple of cleans, once the dirt is removed fully from the frame areas
  • Payments may be made on the day by Cash or Bank Transfer. Window cleaning or other services may not be provided on outstanding accounts. In the event of a dispute over payment, it is the client's responsibility to prove that payment in full has been made and cleared. We reserve the right to make late payment charges and to recover any costs incurred in debt recovery
  • We reserve the right to amend these terms and conditions without notice

  • positive review  Good window cleaning service. Punctual and friendly service. Thanks!

    Kate Rosemary Buckley Avatar Kate Rosemary Buckley
    September 27, 2020

    positive review  Lovely clean windows finally :) thank u very much AA cleaning services highly recommend xx

    Charlene Mullaly Avatar Charlene Mullaly
    September 16, 2020

    positive review  Andy did a great job cleaning out our gutters! Highly recommend!

    Natasha Louise Avatar Natasha Louise
    September 16, 2020

  • positive review  great job Andy my windows are gleeming 10 out of 10 top man

    Steven Field Avatar Steven Field
    August 20, 2020

    positive review  Great carpet cleaning service professional, friendly and quick. Highly recommended ✅

    Lainie Bridge Avatar Lainie Bridge
    July 22, 2020

    positive review  got to give Andy @ AA cleaning services 10 out of 10, came over & left the windows & frames looking as good as new today. very thorough job, highly recommended ! Thanks again. 5🌟

    Tony Crabb Avatar Tony Crabb
    July 13, 2020

  • positive review  Made a great job of cleaning my windows/frames and doors at a very reasonable cost.

    Mark Jiggens Avatar Mark Jiggens
    July 7, 2020

    positive review  great job mate we are well happy

    Marcus Davey Avatar Marcus Davey
    June 20, 2020

    positive review  Contacted AA windows as my previous window cleaner just stopped coming! (Before covid)......I was booked in really quick and they came today cleaned my windows and I’m very impressed! Totally recommend:)

    Natasha Jayne Smith Avatar Natasha Jayne Smith
    June 11, 2020

  • positive review  Amazing service! I can highly recommend it! l have contacted 3 window cleaners and AA only turn up and my windows finally cleaned! Thank you very much !

    Ada Kuźma Avatar Ada Kuźma
    June 9, 2020

    positive review  Needed my windows cleaned as my cleaner has disappeared so I took a chance on AA cleaning services. I have to say I'm not disappointed. I've had both front and back done and my only problem now is I need to do the insides. Fab service.

    Teresa Jane Avatar Teresa Jane
    June 8, 2020

    positive review  very quick and worth the money. My windows are clean now for sunlight and no mess around the house. Thank you Andy

    Corina Bilal Avatar Corina Bilal
    May 7, 2020

  • positive review  Cleaned my sons windows today. Made a great job. Thank you so much. Highly recommend

    Angela Bissett Avatar Angela Bissett
    May 6, 2020

    positive review  First window clean today & very happy with the results. Will definitely use them again

    Barbara Dean Avatar Barbara Dean
    May 1, 2020

    positive review  Friendly and thorough would definitely recommend and will be doing my windows monthly from now on

    Chris O'Donnell Avatar Chris O'Donnell
    April 27, 2020

  • positive review  Amazing service! Gave me a quote (best one I’ve had) and cleaned my windows within a couple of days! Had problems with previous window cleaners refusing to clean certain windows (due to loving above a shop) but Andy was more than happy to help and has done an amazing job :)

    Jade Potter Avatar Jade Potter
    April 26, 2020

    positive review  Great service and really quick from getting a quote and the next day our windows were cleaned. Whole process was contact free, and social distancing was adhered to. Our windows and clean and letting in the sunshine we can't enjoy outside!

    Katie Crane Avatar Katie Crane
    April 24, 2020

    positive review  Brilliant service, so happy with the results!

    Nicole Green Avatar Nicole Green
    April 21, 2020

  • positive review  Great to meet Andy today, under social distancing circumstances, such a friendly and professional guy. Carried out a superb clean and I will now be employing Andy as my regular window cleaner.

    Tamara Oliver Avatar Tamara Oliver
    April 21, 2020

    positive review  Great service didnt take long and fab price, shame I cant have anyone round to show off my shiny windows :) will use again!

    Emma Bull Avatar Emma Bull
    April 18, 2020

    positive review  Very happy with the window clean. Very reasonably priced. Would highly recommend. Thankyou for your prompt service. Will definitely be having a regular clean.

    Julia Lake Avatar Julia Lake
    April 18, 2020

  • positive review  windows cleaned yesterday and pleased with the results! Regular booking placed now and would recommend! 👍

    Lisa Adamson Avatar Lisa Adamson
    April 18, 2020

    positive review  Excellent service, quick response to messages. Would highly recommend

    Amanda Pilgrim-White Avatar Amanda Pilgrim-White
    April 15, 2020

    positive review  brilliant service, arrived on time. They have done an excellent job for my end of tenancy clean. spotless. Even cleaned all the windows and window sills. Recommended to anyone 👍

    Sam Chin Avatar Sam Chin
    April 15, 2020

  • positive review  Lovely guy professional and goes the extra mile to make sure job done perfect x

    Nikita Haylett Avatar Nikita Haylett
    March 2, 2020

    positive review  I was recommended Andy to clean my windows after not being able to find anyone reliable to do them. Came the next day and can’t say how impressed I was with my windows that were in a pretty disgusting state. He is now definitely my recommendation for anyone and I’ll be a regular customer. Thank you so much ?

    Louise Howlett Avatar Louise Howlett
    February 29, 2020

    positive review  Absolute lifesaver. Thank you so much for coming out at short notice and doing such an impeccable job . Professional ☑ Punctual ☑ Perfectionist ☑ Highly recommend Andy, his competitive prices and his strong work ethic. Thank you very much.

    Vikki March Avatar Vikki March
    February 17, 2020

  • positive review  Professional and very thorough

    Josh Payne Avatar Josh Payne
    February 17, 2020

    positive review  Andy is great! Fairly priced and does a great job! Highly recommend!!

    Sarah-louise Kemp Avatar Sarah-louise Kemp
    January 21, 2020

    positive review  I had my windows cleaned a month ago by AA Cleaning Services . I was very impressed with the quality of the cleaning that was done by Andy of AA Cleaning Services. I noticed that he was very particular and worked to perfection. He was punctual, courteous, polite and of course friendly. Highly recommended ! You won’t be disappointed ? ...... Jasmin, Leigh on Sea

    Jasmin Broughton Avatar Jasmin Broughton
    January 14, 2020

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